Hospitality Management

Program Accreditation: Diploma

Program Duration: 1640 Total Hrs: Theory 820 Hrs; Internship (Co-op Work Experience) 820 Hrs.

Program Overview
The Hospitality Management Diploma Program is designed for individuals seeking the knowledge and skills to enter the field of Hospitality. Employment opportunities for Hospitality Management exist in hotels, resorts settings, food & beverage industries, and other service establishments. This course offers insight into Hospitality Management theory and practice, service skills, guest interaction and hospitality advancements. This two-year program will introduce students to the hospitality industry and teaches them the management principles that will enable them to achieve success in a hospitality leadership role.

Admission Requirement
An Ontario Secondary School Diploma or equivalent**; or
be at least 18 years of age or older and pass an entry test

Career Opportunity
Hospitality Manager’s plan, organize, direct, control and evaluate the operations of an accommodation establishment or of a department within such hospitality establishments. They are employed by hotels, motels, resorts, student residences and other accommodation establishments, or they may be self-employed.

Course Description
Hospitality Today an Introduction
Managing Front Office Operations
Managing Housekeeping Operations
Opera (PMS)- Front Office & Housekeeping Lab Training
Managing Service in Food and Beverage Operations (Smart Serve Classes & Food Safety)
Management of Food and Beverage Operations
(POS) Micros Food & Beverage ( Lab Training & Advanced Lab Training)
Hospitality Sales and Marketing
Supervision in the Hospitality Industry
Hotel and Restaurant Accounting
Security and Loss Prevention Management
Hospitality Facilities Management and Design
Managing Hospitality Human Resources

International Hotels: Development and Management
Internship (Co-op Work Experience)

This Course will provide the students 820 hours’ practical experience in the real-world of hospitality. Placement for Hospitality management trainees will be arranged at hotels, resorts, campgrounds, and food & beverage facilities, such as, restaurants, bars, as well as fast food facilities.

Career Services plays a major role in shaping the learning experience. From the first day, to well after graduation, Career Services is constantly working to provide guidance, resources, opportunities, and assistance. As a school with a diverse student body, our goal is to bridge the gap between the classroom and the employment world, while understanding Canadian workplace cultures and professional behaviors.

Read more about our Internship and Career Service
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  • Alyssa, Developmental Service Worker

    Alyssa, Evergreen College Graduate from the Developmental Service Diploma Program visited the campus to connect with the class and share her experience in correlation of the class room skills transferring to the work place. She is currently working part time in the field within a daycare setting for the public school board and it resulted from some of the tips taught in class ie, search for your own placement based on your passion, techniques of handling various clientele etc What is your favorite aspect about studying at Evergreen College?
    “My favorite aspect is how the teacher helps me with anything I needed and gave me knowledge to be successful” Preparing Professionals for the Real World!

  • Hospitality Operations Program

    Evergreen College Hospitality Operations Diploma Program students were asked,

    “ What do you like about your Diploma Program?

    “ All the diplomas are very helpful. Wherever I go, I am sure I can work with those diplomas” – Rhea

    “ Gave me new knowledge about Hospitality Management Operations and would benefit me to open my own business’ – Mochamad Rudi

  • Personal Support Worker Program

    Personal Support Worker Certificate

    “I would suggest my friend to join the Evergreen College because this is a good College and we can learn so good things from here.” Dechen, Personal Support Worker Certificate Program

    “ I found out that the College has offered the best for the students that has done their course/programs here and the instruction and the environment of the College is good.” Ngawang, Personal Support Worker Certificate Program

    “I had nice teacher, who is always open to answer my questions, and ready to help got more knowledge, Thank you,” Dolma, Personal Support Worker Certificate Program