Hospitality Management

Program Accreditation: Diploma

Program Duration: 1640 Total Hrs.: Theory 820 Hrs; Internship (Co-op Work Experience) 820 Hrs.

Program Overview
The Hospitality Management Diploma Program is designed for individuals seeking the knowledge and skills to enter the field of Hospitality. Employment opportunities for Hospitality Management exist in Hotels, resorts settings, food & beverage industry, and other service establishments. This program offers courses in Hospitality Management theory and practice, service skills, guest interaction and Hospitality science. This two-year program will introduce students to the hospitality industry and teach them the management principles that will enable them to achieve success in a hospitality leadership role.

Admission Requirement

Standard Admission:
1. Minimum age requirement of 18 years or older.
2. High School Diploma or equivalent, or
3. High School Diploma equivalent will be from other provinces in Canada, or
4. Successful completion of the Evergreen College Admission Test (Wonderlic Test) minimum score required (310) on verbal skills exam, or
5. A Canadian Language Bench mark 5 or equivalent (TOFEL, IELTS)
6. Successful entrance interview with Evergreen College Administration
7. High school diploma will be verified by diploma and/or transcripts.

Mature Admission:
1. Minimum age requirement of 18 years or older.
2. Have been out of school for two years.
3. High School Diploma or equivalent, or
4. High School Diploma equivalent will be from other provinces in Canada, or
5. Successful completion of the Evergreen College Admission Test (Wonderlic Test), or
6. A Canadian Language Bench mark 5 or equivalent (TOFEL, IELTS)
7. Successful entrance interview with Evergreen College Administration
8. High school diploma will be verified by diploma and/or transcripts.

All students must have 3 -6 months previous experience in the hospitality industry.

Career Opportunity
Successful graduates of the Hospitality Management program can look forward to career opportunities in a number of related fields, including: hotel manager, restaurant manager, food and beverage supervisor, concierge, special events coordinator and entrepreneur.

Course Description
Hospitality Today: An Introduction
Managing Front Office Operations
Managing Housekeeping Operations
Opera Property Management System (PMS)
Managing Service in Food and Beverage Operations
Hospitality Sales and Marketing
Management of Food and Beverage Operations
MICROS Point of Sale (POS)
Supervision in the Hospitality Industry
Hotel and Restaurant Accounting
Managing Hospitality Human Resources
Security and Loss Prevention Management
Advanced OPERA (Property Management System)
Hospitality Facilities Management and Design
Advanced MICROS Point of Sale
International Hotels: Development and Management
Employment and Customer Service
Job Search Skills
Internship

This Course will provide the students 200 hours’ practical experience in the real-world business. This course has 3 objectives: 1) Demonstration of student’s professionalism reflected by attendance, reliability, self-awareness, respect, and commitment to client centered service. 2) Opportunity for student to use their new technical skills; observe and integrate into Hospitality Industry; work on soft skills/communication skills; network with industry colleagues; gain reference(s); add experience to their resume; possibly gain extended employment or referral; and receive evaluation from Employer. Open communication is maintained throughout the work term between Learners, Hosts and Student. 3) Understanding the importance of proper documentation of professional work.

Career Services plays a major role in shaping the learning experience. From the first day, to well after graduation, Career Services is constantly working to provide guidance, resources, opportunities, and assistance. As a school with a diverse student body, our goal is to bridge the gap between the classroom and the employment world, while understanding Canadian workplace cultures and professional behaviours.

Read more about our Internship and Career Service
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TESTIMONIALS

  • Alyssa, Developmental Service Worker

    Alyssa, Evergreen College Graduate from the Developmental Service Diploma Program visited the campus to connect with the class and share her experience in correlation of the class room skills transferring to the work place. She is currently working part time in the field within a daycare setting for the public school board and it resulted from some of the tips taught in class ie, search for your own placement based on your passion, techniques of handling various clientele etc What is your favorite aspect about studying at Evergreen College?
    “My favorite aspect is how the teacher helps me with anything I needed and gave me knowledge to be successful” Preparing Professionals for the Real World!

  • Hospitality Operations Program

    Evergreen College Hospitality Operations Diploma Program students were asked,

    “ What do you like about your Diploma Program?

    “ All the diplomas are very helpful. Wherever I go, I am sure I can work with those diplomas” – Rhea

    “ Gave me new knowledge about Hospitality Management Operations and would benefit me to open my own business’ – Mochamad Rudi

  • Personal Support Worker Program

    Personal Support Worker Certificate

    “I would suggest my friend to join the Evergreen College because this is a good College and we can learn so good things from here.” Dechen, Personal Support Worker Certificate Program

    “ I found out that the College has offered the best for the students that has done their course/programs here and the instruction and the environment of the College is good.” Ngawang, Personal Support Worker Certificate Program

    “I had nice teacher, who is always open to answer my questions, and ready to help got more knowledge, Thank you,” Dolma, Personal Support Worker Certificate Program